Pengaruh Strategi Layanan Digital dan Kepuasan Pelanggan dalam Mendorong Loyalitas Nasabah pada Bank BCA. ECONOMETRICS:Journal of Sustainable Economics and Management, [S. l.], v. 1, n. 2, p. 107–114, 2025. Disponível em: https://ejournal.limm-pub.id/index.php/econometrics/article/view/135. Acesso em: 4 jun. 2026.